Return Policy

Last updated: May 4, 2024

VitalDerm™ MD authentically ensures the purity and quality of our product line. Product may be returned due to allergy, dissatisfaction with product performance, defective product or product damaged in shipment. *

To return products purchased directly from VitalDerm™ MD:

  • If you have purchased the product directly from VitalDerm™ MD and are not satisfied with your purchase, you may request a refund or exchange within 30 days of the purchase date.
  • A merchandise credit may be issued for purchases outside of 30 days provided product is not expired or discontinued and it is not more than 6 months since date of purchase.
  • Please note merchandise credit is not applicable to shipping charges or sales tax. Merchandise Credit must be utilized within 6 months from date of issue.
  • Contact our Customer Care Team at info@ for assistance with your Refund or Credit.

VitalDerm™ MD reserves the right to request the physical return of product(s) for examination & review.

To return a product purchased from an authorized VitalDerm™ MD Retailer:

If you purchased a product from an authorized VitalDerm™ MD retailer, we encourage you to contact that retailer to process your return.